Catalog Sales
Home Page Catalogs About Us ICM Departments ICM Facilties Contact Us

About Us Information
ICM
Mission Statement
Vision for Future
Fruits of our Labor
ICM Timeline
 
ISO 9001:2000 Registerd Quality System


Careers


Part-Time Customer Service Representative

  • Job Tracking ID: 512586-579402
  • Job Location: Milwaukee, WI
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Part-Time/Regular
  • Date Updated: February 06, 2018
  • Years of Experience: Any
  • Starting Date: October 2, 2017



Invite a friend
facebook LinkedIn Twitter Email


Job Description:

We are an Equal Opportunity Employer

ICM Corporation (www.catalog-sales.com) is a steadily growing e-commerce/catalog-marketing, distribution and manufacturing company with eight divisions. We have been in business more than two decades, so our track record is well known. We're based in Milwaukee, WI with an affiliate office in Chicago, IL. What's the foundation of our steady growth? We can point to four key reasons why we consistently please our customers: 

  • We offer a wide range of well-designed products
  • Affordable prices
  • Speedy delivery
  • Exceptional customer service

Job responsibilities include, but are not limited to the following:

  • Interact with customers either by telephone or electronically
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Provide pricing and delivery information
  • Follow up on customer interactions
  • Staying up to date with product knowledge

Experience and Skills:

  • High school diploma
  • Ability to type
  • Knowledge of administrative procedures
  • Numeric, oral and written language applications
  • Communication skills - verbal and written
  • Attention to detail and accuracy
  • Data collection and ordering
  • Customer service orientation.

Job Benefits:

  • Company sponsored 401k plan
  • On-the-job training provided
  • Cross-training
  • Personal & professional growth encouraged
  • Flexible work schedules
  • Company workout facility
  • Medium business, ran with a small business mentality which includes an open door policy
  • Friendly and open culture
  • On-site coffee






Your One Stop Shopping Resource

We market, manufacture and distribute thousands of institutional, commercial, consumer and government products through color catalogs and easy-to-use secure retail websites. ICM takes pride in our high-quality products and longstanding reputation as a low-price leader.