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Business Intern

  • Job Tracking ID: 512586-652649
  • Job Location: Milwaukee, WI, WI
  • Job Level: Student/Internship
  • Level of Education: High School/GED
  • Job Type: Part-Time/Regular
  • Date Updated: October 09, 2018
  • Years of Experience: Not Applicable
  • Starting Date: ASAP

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Job Description:

Looking for a place to work that will work around your school schedule? Interested in working for a vastly growing company, with the ability to learn aspects of many different parts of the business? Check out United Visual Products and the internships we have to offer.

We are an Equal Opportunity Employer

United Visual Products( is a major manufacturer of visual communication boards and signs for churches, schools, businesses, institutions, and much more. United Visual Products sells bulletin boards, letter-boards, dry erase boards, easels, sign pedestals, open/closed signs and much more. What's the foundation of our steady growth? We can point to four key reasons why we consistently please our customers:

  • We offer a wide range of well-designed products
  • Affordable prices
  • Speedy delivery
  • Exceptional customer service

We are currently seeking a Business Intern to assist with a variety of duties that will help to streamline the buying/fulfillment process within our Government Sales (GSA) division, as well as customer service and sales responsibilities as well. This is an excellent opportunity to gain valuable new skills sets for a market representing 1/3 of the U.S. economy and one of the fastest growing divisions within our company.

Please see the following websites for more information about our company:


Summary: This position will involve customer service tasks, purchasing tasks, sales support, as well as other various general business duties.

Job responsibilities include, but are not limited to the following:

Customer Service:

  • Interact with customers either by telephone or electronically
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Provide pricing and delivery information
  • Follow up on customer interactions
  • Staying up to date with product knowledge


  • Back Order Report Management: Follows up on orders to ensure that materials are shipped and delivered on promised dates.
  • Status Requests: Assist customer incoming status requests.
  • Return/Replacement Requests: Assist customers looking to return ordered items and/or order replacement items.
  • Backup Customer Service with answering phone calls and some general Customer Service duties.


  • Assist Sales Representative by generating leads from current call lists.
  • Establish and/or expand relationships with new and existing clients.
  • Talk to clients all over the nation involved in construction, real estate, development, and architectural design.

Experience and Skills:

  • Good communication skills, high energy and a focused, positive attitude are highly desirable.
  • Strong listening, analytical and problem solving skills, adaptability, attention to detail and a willingness to learn are also beneficial.
  • Must be proficient in Microsoft Word, Excel and Outlook (e-mail) programs.
  • Knowledge of SYSPRO is a plus.
  • Must be able to work independently.
  • Strong verbal and written communication.
  • Proven ability in supporting multiple projects simultaneously and working in a fast-pace, ever changing environment.

Job Benefits:

  • Company sponsored 401k plan
  • On-the-job training provided
  • Cross-training
  • Personal & professional growth encouraged
  • Flexible work schedules
  • Company workout facility
  • Medium business, ran with a small business mentality which includes an open door policy
  • Friendly and open culture

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We market, manufacture and distribute thousands of institutional, commercial, consumer and government products through color catalogs and easy-to-use secure retail websites. ICM takes pride in our high-quality products and longstanding reputation as a low-price leader.